Opt-Out & Communication Preferences
Effective Date:
At The Solution, Inc., we respect your privacy and your right to control how we communicate with you. This section explains how you can opt out of communications and manage your preferences.
1. Opting Out of Marketing Communications
You may opt out of receiving promotional emails, SMS messages, phone calls, or other marketing communications from us at any time by:
Clicking the “Unsubscribe” link included in our emails
Replying “STOP” to any SMS message you receive from us
Contacting us directly at: advisors@themassolution.com
Calling us at: (832) 232-3369
Once you opt out, we will process your request promptly in accordance with applicable laws.
2. Text Messages & SMS (TCPA Compliance)
By providing your phone number, you consent to receive text messages from The Solution, Inc. regarding your inquiry, account, or services.
Message frequency may vary
Standard message and data rates may apply
You can opt out at any time by replying STOP
For assistance, reply HELP or contact us directly
We comply with the Telephone Consumer Protection Act (TCPA) and will not send unsolicited messages without your consent.
3. Do Not Call Requests
If you wish to be placed on our internal Do Not Call list, please contact us at:
Email: advisors@themassolution.com
Phone: (832) 232-3369
We will honor your request in accordance with the Texas No-Call List regulations and applicable federal laws.
4. Data & Privacy Requests (Texas Residents)
If you are a Texas resident, you have the right to request:
Access to the personal information we have collected about you
Correction of inaccurate personal information
Deletion of your personal data (subject to legal and contractual obligations)
To submit a request, please contact:
advisors@themassolution.com
We will respond within a reasonable timeframe as required by applicable law.
5. Service-Related Communications
Please note that even if you opt out of marketing communications, we may still contact you regarding:
Active applications or funding requests
Account updates or required documentation
Transactional or service-related notices
These communications are necessary to provide our services.
6. Third-Party Communications
If you have consented to be contacted by our partners, lenders, or affiliates, you may need to opt out directly with those parties.
The Solution, Inc. is not responsible for the communication practices of third-party providers.
7. Updates to This Policy
We may update this Opt-Out Policy from time to time to reflect changes in regulations or our practices. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Opt-Out Policy or your communication preferences, please contact:
The Solution, Inc.
advisors@themassolution.com
(832) 232-3369
2000 Crawford St
Houston, TX 77002